Privacy Policy for Script Weave
At Script Weave, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online platform, engage with our services, or participate in our literary events and workshops.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include showcasing curated book collections, craftsmanship-inspired literary items, and promoting literary events.
- Personal Identification Information: This includes your name, email address, postal address, and contact number when you make a purchase, subscribe to our newsletter, register for an event or workshop (like calligraphy workshops), or engage in custom binding services.
- Transaction Data: Details about the products or services you have purchased from us, including custom binding orders and workshop registrations.
- Technical Data: Information gathered when you interact with our site, such as your IP address, browser type and version, time zone setting and location, operating system, and platform. This data is collected automatically through cookies and similar technologies.
- Marketing and Communication Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our services, manage our business, and communicate with you.
- To Provide Services: Processing your book orders, custom binding requests, and registrations for literary events and calligraphy workshops.
- To Communicate with You: Sending order confirmations, updates about events, newsletters, marketing communications, and responding to your inquiries.
- To Improve Our Site and Services: Analyzing usage patterns to enhance user experience, optimize our curated collections, and refine our service offerings.
- For Marketing Purposes: With your consent, we may use your information to inform you about new arrivals, special promotions, and upcoming events that may interest you.
- To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.
3. Legal Basis for Processing Personal Data
We will only process your personal data when we have a lawful basis to do so, including:
- Performance of a Contract: When it is necessary for the performance of a contract to which you are a party (e.g., fulfilling an order).
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).
- Consent: Where you have given your explicit consent for us to process your personal data for a specific purpose (e.g., sending marketing communications). You can withdraw your consent at any time.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users (e.g., payment processors, shipping companies, IT and system administration services). These providers only have access to information necessary to perform their functions and are obligated to maintain its confidentiality.
- Legal Compliance: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Data Protection Rights
Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:
- The Right to Access: Request a copy of the personal data we hold about you.
- The Right to Rectification: Request correction of inaccurate or incomplete personal data.
- The Right to Erasure: Request the deletion of your personal data under certain conditions.
- The Right to Restrict Processing: Request us to restrict the processing of your personal data under certain conditions.
- The Right to Object to Processing: Object to our processing of your personal data under certain conditions.
- The Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
8. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Script Weave Ayer Rajah Expressway, Singapore, city: Singapore, zip: 118998 Singapore